Tavuro is the shop name of Mara's Kitchen Finds, Sole Proprietorship, located at Unit 4, 112 Colon Street, Cebu City, Cebu, Cebu City, Philippines. This notice explains how we handle information sent through the short order form, by phone, or when you contact us about pans, graters, jars, cutting boards, mugs and lunch boxes. We collect only details needed to respond, confirm product availability, discuss prices, and arrange collection or delivery. This notice also describes the basic privacy arrangements applying.
The order form may ask for your name, phone number, items, delivery address, and collection preference. We use these details to review requests, confirm availability, and arrange fulfilment. Submitting the form does not charge you online.
We do not provide customer accounts, online payment, or card payment. We may share only details needed to operate the shop with website or form hosts, telephone service, and delivery assistance. We do not sell your information or use it for advertising profiling. Payment is cash at collection or delivery. Your details are used for order handling.
We normally keep a phone number and related order messages for up to 12 months after our last contact with you, or after the order is completed, whichever is later. This covers ordinary follow-up questions and delivery issues. We may keep limited transaction records for longer when reasonably needed for accounting, legal compliance, complaints, or the establishment or defence of a legal claim. We limit longer retention to information relevant to that purpose. We securely dispose of retained information when it is no longer needed. We review paper and electronic records for secure disposal when the applicable period ends.
Under Philippine privacy law, you may request access, correction, deletion, information about use, or object to processing, subject to identity verification.
For privacy requests, concerns, or complaints, contact Tavuro at [email protected]. You may write to Mara's Kitchen Finds, Sole Proprietorship, Unit 4, 112 Colon Street, Cebu City, Cebu, Cebu City, Philippines. Please describe the request and include the relevant order or contact details. We may ask for details to understand and verify your request. We will review it and respond using contact details. For order concerns, identify the delivery, payment, or product involved. You may also raise a concern with the National Privacy Commission if you believe your rights under Philippine privacy rules have not been properly addressed. This does not limit any rights or complaint routes properly available under Philippine law.